Privacy policy

PRIVACY POLICY

Last updated: June 2026

At LINEA, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

INFORMATION WE COLLECT

When you visit our website or place an order, we may collect the following information:

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by our payment providers)
Order history
Device information
IP address
Browser type
Cookies and website usage data

We do not store your full payment card details.

HOW WE USE YOUR INFORMATION

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Prevent fraud and unauthorized transactions
Improve our website and services
Comply with legal obligations
Send marketing communications (only where permitted or with your consent)

LEGAL BASIS FOR PROCESSING

Where applicable under the UK GDPR and EU GDPR, we process personal data on the following legal bases:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent (where required)

PAYMENT SECURITY

Payments are processed securely by trusted third-party payment providers.

We never receive or store your complete payment card information.

All payment providers comply with industry security standards, including PCI-DSS requirements.

COOKIES

Our website uses cookies and similar technologies to:

Keep the website functioning properly
Remember your preferences
Improve website performance
Analyze visitor behavior
Provide relevant advertising where applicable

You may disable cookies through your browser settings, although some website features may not function correctly.

SHARING YOUR INFORMATION

We only share your information with trusted third parties when necessary, including:

Shipping and logistics providers
Payment processors
Website hosting providers
Fraud prevention services
Marketing platforms (where applicable)
Government authorities when legally required

We never sell your personal information.

DATA RETENTION

We retain personal information only for as long as necessary to:

Complete your orders
Meet legal and tax obligations
Resolve disputes
Enforce our agreements

When no longer required, your information is securely deleted or anonymized.

YOUR RIGHTS

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent
Request data portability
Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure

While no online system is completely secure, we continuously work to maintain a high level of security.

INTERNATIONAL DATA TRANSFERS

Your information may be processed outside your country of residence by trusted service providers.

Where required, appropriate safeguards are implemented to protect your personal data in accordance with applicable data protection laws.

THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

CHILDREN'S PRIVACY

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any changes become effective immediately upon publication on this page.

CONTACT

For any questions regarding this Privacy Policy or your personal data, please contact:

Email:
lineaofficialbrand@gmail.com

Company:
BENAGENCY LTD

Company Number: 15820330

Registered Office:
82a James Carter Road
Mildenhall, Bury St Edmunds
IP28 7DE
United Kingdom

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