Shipping & Returns
🚚 Shipping
At LINEA, we are committed to delivering your order as quickly and securely as possible.
Standard Shipping
- Delivery Time: 2–7 Business Days
- Fully tracked shipping
- Delivery estimates may vary depending on your location and local courier operations.
Order Processing
- Orders are processed within 1–2 business days.
- Orders placed on weekends or public holidays are processed on the next business day.
- Once your order has been shipped, you will automatically receive a confirmation email containing your tracking number.
Shipping Costs
Shipping costs are calculated automatically during checkout based on your delivery address.
International Orders
International shipments may be subject to customs duties, VAT, or import taxes depending on your country's regulations. These charges are the responsibility of the customer.
📦 Returns
Your satisfaction is our priority.
If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.
Return Conditions
To be eligible for a return:
- Item must be unused.
- Original packaging must be included.
- All labels and tags must still be attached.
- Proof of purchase may be required.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
Please include:
- Order Number
- Description of the issue
- Photos of the item and packaging
Our support team will resolve your request as quickly as possible.
Return Shipping
Return shipping costs are the responsibility of the customer unless:
- The item is defective;
- The wrong item was received;
- The item was damaged during shipping.
Refunds
Once your return has been received and inspected, approved refunds are issued to the original payment method.
Refunds are generally processed within 5–7 business days after approval.
💬 Need Help?
If you have any questions regarding shipping or returns, please contact our customer support team.